Privacy Policy
Last updated: January 8, 2026
Your Privacy Matters
At DCC Dale City Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our services or visit our website.
By using our services, you agree to the collection and use of information as described in this policy. We'll only use your information in the ways we describe here.
Information We Collect
Information You Provide
When you request a quote or contact us, we collect information you provide directly, including:
- Your name and contact information (phone number, email address, mailing address)
- Property details and service requirements
- Project preferences and specifications
- Payment information when you hire us for services
Information We Collect Automatically
When you visit our website, we automatically collect certain information about your device and how you interact with our site, including:
- Browser type and version
- Device information and operating system
- IP address and general location data
- Pages visited and time spent on our site
- Referring website or search terms used to find us
How We Use Your Information
We use the information we collect to provide and improve our services. Here's how we use your information:
- To provide estimates and quotes for concrete services
- To communicate with you about your project
- To schedule and complete concrete installations and repairs
- To process payments and maintain billing records
- To send you important updates about your project
- To improve our website and services
- To respond to your questions and provide customer support
- To comply with legal obligations and protect our rights
How We Share Your Information
We respect your privacy and don't sell your personal information to third parties. We may share your information only in these limited circumstances:
- Service Providers: We share information with trusted third parties who help us operate our business, such as payment processors, scheduling software, or communication tools
- Legal Requirements: We may disclose information if required by law, subpoena, or other legal process
- Business Transfers: If we're involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- With Your Consent: We may share information with your explicit permission for specific purposes
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
We may also use analytics services like Google Analytics to understand website traffic and user behavior. These services may collect information about your use of our site and other websites.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. We use industry-standard security practices including:
- Secure data storage and transmission
- Limited access to personal information by employees
- Regular security assessments and updates
- Secure payment processing systems
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
You have certain rights regarding your personal information:
- Access: You can request a copy of the personal information we have about you
- Correction: You can ask us to correct inaccurate or incomplete information
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions
- Opt-Out: You can opt out of marketing communications at any time
- Portability: You can request your information in a portable format
To exercise any of these rights, please contact us using the information provided at the end of this policy.
Children's Privacy
Our services are not directed to children under 13 years of age. We don't knowingly collect personal information from children. If you believe we've collected information from a child, please contact us immediately so we can delete it.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. After your project is complete, we may retain certain information for record-keeping, warranty purposes, and legal compliance. You can request deletion of your information at any time, subject to our legal retention requirements.
Third-Party Links
Our website may contain links to third-party websites. We're not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We'll post any changes on this page with an updated date.
If we make significant changes, we'll notify you by email or through a prominent notice on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us About Privacy
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: hi@dalecityconcrete.com
- Phone: (571) 493-1049
- Address: 14142 Minnieville Rd Unit 209, Dale City, VA 22193
We'll respond to your inquiry as quickly as possible, typically within 48 hours.